Privacy Policy for Al Fajer Fitness Solutions
This Privacy Policy describes how Al Fajer Fitness Solutions ("we," "us," or "our") collects, uses, and shares personal information of users of our site. Al Fajer Fitness Solutions is committed to protecting your privacy. Located at 12 Sheikh Zayed Road, Suite 201, Dubai, Dubai, United Arab Emirates, we provide fitness and wellness services, including personal training, group fitness classes (including strongoffersleb fit), nutritional counseling, corporate wellness programs, and fitness app development.
Information We Collect
We collect information in the following ways:
- Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you create an account, participate in interactive features of our service, request customer support, or otherwise communicate with us. This information may include your name, email address, phone number, postal address, age, gender, fitness goals, health information relevant to your fitness program (such as medical conditions, injuries, and allergies), payment information (if you purchase services), and any other information you choose to provide.
- Information We Collect Automatically: When you access or use our site, we automatically collect certain information, including:
- Log Information: We log information about your use of our site, including the type of browser you use, access times, pages viewed, your IP address, and the referring link through which you accessed our site.
- Device Information: We collect information about the computer or mobile device you use to access our site, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Location Information: We may collect information about the location of your device when you access or use our fitness app or certain features of our site, if you consent to the collection of this information.
- Information Collected by Cookies and Other Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our site, including information about your browsing behavior, purchase history, and other usage data.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services;
- Personalize your experience and deliver content and product offerings relevant to your interests, including targeted offers and ads through our site, third-party sites, and via email or text message (with your consent, where required by law);
- Process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests, and provide customer service;
- Monitor and analyze trends, usage, and activities in connection with our site;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities;
- Comply with legal obligations;
- Carry out any other purpose described to you at the time the information was collected.
Sharing of Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These service providers include payment processors, data analytics providers, email service providers, hosting providers, and customer service providers.
- Business Partners: We may share information with our business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information in response to a legal request, such as a subpoena, court order, or government demand; to investigate or prevent a violation by you of any contractual or other relationship with us or your suspected engagement in any illegal or harmful activity.
- Affiliates: We may share information with our current or future affiliates.
- Other Users (Specific to Fitness App): If you use our fitness app and choose to participate in community features (e.g., leaderboards, group challenges), your profile information and fitness data may be visible to other users. You can control the visibility of certain information through your app settings.
- With Your Consent: We may share information with third parties when we have your consent to do so.
Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Data Security
We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to access the personal information we hold about you.
- Right to Rectification: You have the right to have inaccurate or incomplete personal information corrected.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
To exercise these rights, please contact us at 12 Sheikh Zayed Road, Suite 201, Dubai, Dubai, United Arab Emirates.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information to provide you with our services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activity on our site. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites and services before providing them with any personal information.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at 12 Sheikh Zayed Road, Suite 201, Dubai, Dubai, United Arab Emirates.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Al Fajer Fitness Solutions 12 Sheikh Zayed Road, Suite 201 Dubai, Dubai, United Arab Emirates +971 4 333 4444